That Insurance Girl and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information.   As a result of federal legislation, we’ve further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

Personal Information Collected
Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail, address, birth date and marital status.

  • Claims history

  • Credit and past payment records

  • Driver’s record

  • Details about your property such as the value of your home and its contents

  • Medical information such as any condition that may affect the operation of a vehicle

  • Employment information 

We may obtain this information from:

  • You

  • Insurance companies

  • Other insurance brokers or agents

  • Credit organizations

  • Motor vehicle and driver licensing authorities

  • Financial institutions

  • Medical professionals  

Why do we collect personal information?
When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:

  • Enable us to acquire or renew an insurance policy for you

  • Assist you and assess your ongoing needs for insurance

  • Assess your need for other products, such as financial products, and to offer them to you

  • Ensure your information is accurate and up-to-date

  • Protect us both against error or fraud

Who do we disclose your personal information to?
For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:

  • Insurance companies

  • Other insurance brokers or agents

  • Credit organizations

  • Professionals working with us such as adjusters or lawyers

  • Financial institutions. For example, the organization that carries your mortgage


How we protect your personal information
In order to protect your personal information and right to privacy, we will:

  • Not collect, use or disclose your personal information for any purpose other than those that we identify to you

  • Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law

  • Maintain your personal information in as accurate, complete and up-to-date a form as possible

  • Safeguard your personal information to the best of our ability

  • Respond to any request you may make to access or correct the personal information we hold about you

  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information

Privacy of Internet Communication
As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.

In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.

Please do not hesitate to contact our Privacy Officer should you have any questions.

Our Privacy Officer may be contacted as follows:

KRG Insurance Brokers,
A Division of RRJ Insurance Group Limited
2450 Victoria Park Avenue
Toronto, ON 
M2J 4A2



Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.

That Insurance Girl, its affiliates and related companies take no responsibility for the accuracy or validity of any claims or statements contained in the information, or related graphics of this site.  Further, That Insurance Girl makes no representations whatsoever about the suitability of any of the information contained in the information or graphics on this site for any purpose.  All such information and related graphics are provided without warranty of any kind.  That Insurance Girl make no representations whatsoever about any other Web site which you may access through this site.  When you access a non-That Insurance Girl Web site, you understand and acknowledge that it is independent from That Insurance Girl and that That Insurance Girl has no control over the content on any such Web site.   In addition, a link to a non-That Insurance Girl Web site does not mean that That Insurance Girl endorses or accepts any responsibility for the content, or the use, of such Web site.  It is your responsibility to take precautions to ensure that whatever you select for your use by you is free of such items such as viruses, worms, trojan horses and other items of a destructive nature.



Limitation of Liability

Privacy Policy


At That Insurance Girl, we are committed to meeting the requirements of the accessibility standards, established by Accessibility for Ontarians with Disabilities Act 2005, Customer Service Standard regulations.


Our Mission

To make reasonable efforts to ensure that policies, procedures, and practices, pertaining to the provision of goods and services to the public and other third parties, align with the independence, dignity, integration and equal opportunity guiding principles, as set out in Bill 118.


That Insurance Girl values excellence in customer service for everyone who may benefit from our goods and services. This policy supports the principles as it provides respectful services that focus on the unique needs of each individual. This policy enables That Insurance Girl to ensure that persons with disabilities have access to accessible and exceptional customer service.


Our Commitment

In fulfilling our mission, That Insurance Girl aims at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our goods and services.

Through these policies and procedures, That Insurance Girl aims to be respectful to the dignity and independence of persons with disabilities and we are committed to providing accessible integrated programs and services that are designed to meet individual needs.



For more information and/or to provide feedback on our Customer Service Standard Policy, please contact:

KRG Insurance Brokers
Attention: Human Resources
2450 Victoria Park Ave
Suite 700
Toronto, ON 
M2J 4A2